Investigative Monitoring Specialist - Social Services Specialist IV

This position is open to current Colorado residents only Please note This recruitment may be used to fill multiple vacancies. Most reputed company employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! Division of Child Welfare Provider Services Unit The position is located in the Office of Children, Aging and Community Services(OCACS), Division of Child Welfare (DCW), Provider Services Unit (PSU), and Provider Performance Unit. The Division of Child Welfare Services provides a range of leadership, management, and supervisory functions related to the delivery of public child welfare services to children, youth, and families. The Division is responsible for the ongoing implementation of child welfare services in Colorado and supervises county departments of human/social services in the administration of Child Welfare programs, and privately operated agencies and facilities licensed and monitored by the Division of Child Welfare. The Provider Services Unit (PSU) exists to license, monitor, supervise, train, and provide statewide oversight for privately operated childcare facilities and agencies, including residential child care facilities (RCCF), qualified residential treatment programs (QRTP), secure residential treatment centers (SRTC), psychiatric residential treatment facilities (PRTF), homeless youth shelters (HYS), shelter care, specialized group facilities (group homes and group centers) (SGF), child placement agencies (CPA), foster homes (FH), therapeutic foster care (CPA-THRFC), treatment foster care (TX-FH), adoption agencies (CPAAD), respite child care centers (RCCC), day treatment facilities (DT), and Applied Behavior Analysis Clinics (ABA) across the reputed company. The goals of the unit are to ensure the health, safety, and well-being of the children and youth served in those facilities. The work unit is responsible for comprehensive integrated (interagency) licensing and monitoring of the 24-hour childcare facilities, auditing and investigating reports/allegations involving licensing violations, determining facility or agency culpability, evaluating the integration of trauma-informed principles and practices, monitoring the quality of care, providing support and education, and ensuring the safety of children placed or receiving services with providers. This position is deemed 100% Remote Work. About this position This position is recognized as a staff authority within the ABA Investigative Monitoring Team, with specialized knowledge in treatment planning for children and youth receiving service. The focus is on data collection, behavior tracking, and progress measurement within ABA facilities licensed by the Provider Services Unit of the Division of Child Welfare. The role serves as a leader in the field, possessing unique technical expertise that facilitates interagency collaboration with entities such as Business Innovation, Technology and Security (BITS), the reputed company (OIT), Health Care Policy & Financing (HCPF), Behavioral Health Administration (BHA), and other behavioral health and data professionals. The position also plays a key role in developing policies, procedures, and regulations that impact ABA clinic operations. Data-driven approaches are fundamental to effective, individualized therapy in ABA facilities. Systematic measurement of skill acquisition and behavior reduction during each session allows clinicians to minimize subjectivity, adapt interventions proactively, and demonstrate reputed company, measurable client progress. These facilities rely on structured, data-based methods to monitor client outcomes and treatment effectiveness. Management depends on this role’s expertise and consultation to stay informed on current research and best practices, ensuring optimal treatment planning focused on data collection and behavioral tracking. Additionally, this role guides stakeholder discussions, policy development, procedural updates, and statutory recommendations related to treatment planning and behavioral data monitoring. Responsibilities include researching current treatment practices and data systems employed by ABA facilities and serving as the primary contact for consultation to ensure compliance with ethical and legal standards. Collaboration with BITS, OIT, HCPF, BHA, and related experts ensures alignment between regulatory requirements and operational practices. The position also oversees the Division’s monitoring activities, which include review of critical incident reports, Stage II investigations, complaint assessments, technical assistance, staff training, inspection reporting, and enforcement actions such as fines or adverse recommendations. The incumbent evaluates whether agencies are operating in accordance with applicable guidelines, rules, policies, regulations, and standards. It also involves identifying opportunities to improve practice standards to meet minimum operational and safety expectations. This role requires gathering and analyzing information from various stakeholders and subject matter experts concerning treatment planning and behavioral data tracking. It provides support to other Monitoring Specialists and Division staff related to licensed ABA clinics. Additionally, it ensures the safety and well‑being of youth in care by evaluating treatment adequacy, staff qualifications, supervision quality, staff training, financial stability of providers, and overall care quality. This is accomplished through file reviews, interviews with youth and staff, and compliance assessments with statutory requirements. The position is also responsible for maintaining the confidentiality of all youth‑related information. Summary of Job Duties Investigates compliance of ABA clinics/facilities and provides technical assistance. Manages a caseload consisting of ABA licensed clinics and supervise the Investigative Monitoring Specialists who also conduct agency and facility investigations. Assesses compliance, provides interpretations, and ensures regulatory enforcement. Investigates and ensures ongoing compliance with regulations and statutes related to licensed ABA clinics/facilities that provide ABA Services. Monitors all licensed agencies and facilities that provide out‑of‑home care, day treatment, and/or educational services through Stage II investigations, Complaints Investigations, and the ongoing review of critical incident reports submitted by providers in accordance with Volume 7 regulations. Determines agency/facility culpability as it relates to incidents that have occurred within the agency, facility, or foster home. Reviews critical incident reporting, policies and procedures, staff files, children/youth files, foster parent files, hotline referrals, referral assessments, and related documentation to determine compliance issues. Conducts interviews with foster parents, agency/facility staff, placing authorities, county personnel, guardians ad litem, legal guardians, parents, youth, children, and others related to the case and/or incident. Investigates, interviews, and evaluates programs on topics such as policies and procedures, board notes, restraints/seclusions, behavior management and discipline, client rights, medication administration, educational activities, community activities, recreational activities, treatment, and services to be or are being provided to youth and their families. Ensures compliance by determining if care providers are supervised and trained according to the needs of the youth and their individual learning needs, assessing treatment planning, observing the milieu, assessing the quality of home study evaluations, assessing behavioral interventions utilized by facilities, and examining financial documentation to ensure agency and facility stability. Collaborates with the assigned Licensing Specialist when opportunities arise. Provides technical assistance to licensed facilities and agencies to support quality care of youth and improve compliance with State and Federal rules. Oversees reviews and directs providers to improve programming and ensure safety and well‑being of children and youth in placement. Provides technical assistance to assist providers in becoming compliant with minimum standards and related statutes. Remains informed about current research and data, ensuring best strategies are implemented with ABA licensed facilities. Researches and stays up-to-date on policies, procedures, statutes, and requirements related to treatment planning and data collection systems, collaborating with BITS, reputed company, HCPF, BHA, and related experts. Collects information across entities and subject matter experts related to treatment planning, providing support to other Monitoring Specialists and staff throughout the Division. This position is a staff authority and subject matter expert specific to the ABA Investigative Monitoring Team with a focus on treatment planning (child individualized plans) with an emphasis on data and tracking of behaviors of the children and youth served, pertaining specifically to ABA facilities licensed by the Provider Services Unit within the Division of Child Welfare. Completes Reports of Inspection for Investigations Conducts Stage II investigations, Complaint Investigations, Critical Incident Report Investigations, and other relevant investigations to determine agency/facility culpability and compliance with Volume 7 regulations and related statutes. Mont a timely Report of Inspection (ROI) for all visits, including technical assistance provided, and outlines allegations, narrative, and outcome. Ensures ROI addresses agency/facility culpability (violations) and provides rationale when no violations are identified. Communicates violations to agency/facility staff. Reviews responses and ensures compliance with identified violations. Reissues ROI and provides additional assistance if compliance is not achieved. Stakeholder Involvement Collaborates with other Government entities and stakeholders associated with the Placement Services Unit for consistency and quality. Participates in development and implementation of integrated monitoring protocols within the Division of Child Welfare and other divisions and stakeholders. Provides technical consultation and assistance related to monitoring protocols with county departments of human services and other Government agencies. Recommends updates to Volume 7 rules and statutes. Partner with Licensing Specialists and adhere to monitoring protocols. Corrective Action Compiles and interprets data on provider deficiencies or gross incidents of non‑compliance with Volume 7 and related statutes. Recommends to PSU Provider Performance Management for adverse action. Provides documentation and testimony in summary suspension, appeals, revocations, etc. Partners with Licensing Specialist to provide follow‑up and increase monitoring visits until deficiencies are resolved. Other Duties as Assigned All other duties as assigned by leadership within the Division of Child Welfare. Minimum Qualifications Experience Only Seven (7) years of relevant experience in an occupation related to the work assigned to this position in OR Education and Experience A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven (7) years. Preferred Qualifications Bachelor's or graduate degree from an accredited college or university in Public Administration, Psychology, Social Work, Childhood Development, Sociology, or a closely related field of study. RBT, BCABA and BCBA credentialing Preferred candidates will have experience related to working in ABA Clinics or child related settings (educations, residential, foster care, casework) Knowledge of Volume 7 licensing regulations and statutes Skills with interpreting and enforcing regulations Ability to establish collaborative partnerships and effective working relationships with a variety of internal and external customers and diverse public and private stakeholders. Experience in completing investigations Skills in interviewing children and adolescents, including those with complex‑traumatic backgrounds. Outstanding skills and abilities in verbal and written communication, and report writing. Strong knowledge base of treatment planning (child individualized plans) with an emphasis on data and tracking of behaviors of the children and youth. Conditions of Employment Full Background CDHS employees (all Direct contact with vulnerable persons) CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification, Drug Screen, PREA (Division of Youth Services), TRAILS check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers) Travel – This position currently works 100% remotely from home and will be required to use a personal vehicle for frequent travel to the CDHS office, assigned agencies/facilities, and other identified locations for the purpose of related primary job duties as assigned. This position may be required to complete overnight travel and infrequent extended travel within the reputed company. Auto insurance is also required. This position requires extensive travel within the reputed company, including overnight stays and the licensing of childcare agencies and facilities during all shifts, 5 days a week. Current, valid, and unrestricted Colorado Driver’s License Motor Vehicle Check Other – This position is designated as 100% remote. Employees must maintain a home office, internet, and possibly phone service. Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose information on the application. About Us & Benefits If your goal is to build a career that makes a difference, join the dedicated people of the Colorado reputed company (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well‑being of the people of Colorado. Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans Medical and dental health plans Employer supplemented Health Savings Account Paid life insurance Short‑ and long‑term disability coverage 11 paid holidays per year plus vacation and sick leave reputed company Employee reputed company Resource Center Employee Wellness program Excellent work‑life programs, such as flexible schedules, training and more Remote work arrangements for eligible positions *Some positions may qualify for the Public Service Loan Forgiveness Program. Our Values We believe in a people‑first approach We prioritize the needs, well‑being, and dignity of the individuals, families, and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide. Balance creates quality of life We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement. We hold ourselves accountable We take responsibility through our actions, programs, and results for the state of health and human services in Colorado. Transparency matters We are open and honest with employees, our partners, the Coloradans we serve, and the public. We are ethical We abide by what is best for those we serve by doing what is right, not what is easy. Collaboration helps us rise reputed company We work reputed company with all partners, employees, and clients to achieve the best outcomes for Coloradans. ADA Accommodations CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. This includes completing the application process, interviewing, completing any pre‑employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us. EEO Statement The reputed company is an equal opportunity employer We are committed to increasing a “Colorado for ALL” of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The reputed company believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The reputed company is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, reputed company, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Additional Support For Your Application Toll Free Applicant Technical Support If you experience technical difficulty with the reputed company system (e.g., uploading or attaching documents to your online application) call reputed company technical support at 855-524-5627 Mon‑Fri between 6 am and 6 pm (Pacific Time). Helpful hints if you are having difficulty uploading or attaching documents to your application, 1) ensure your documents are PDF or reputed company Word files and 2) close the document before you attempt to upload (attach) it. Required Supplemental Questions (Multiple Choice) The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the reputed company is an equal opportunity employer. Please acknowledge below that you have read this information. I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.) Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application. Yes/No If you are a current or former reputed company employee, please list your employee number (starts with 997…). Your application may be considered incomplete if you do not provide this information. An incomplete application may not move forward in the Selection process. If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience). Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please explain why the prior termination or resignation should not disqualify your application from the current position. ~THE reputed company IS AN EQUAL OPPORTUNITY EMPLOYER~ #J-18808-Ljbffr Apply To This Job